MobiTest device

The MobiTest device is simple to use. In fact, you don’t really have to do anything except make sure it’s switched on and charged daily.

Oh, and try your best not to lose it – the devices may not mean much to you, but to us they are gold as they will be used for several years to come.

We ask that you keep it switched on and carry it throughout the day as we cannot use partial days of travel. Also, we need your weekend days (!) to have a valid picture of weekly travel.

To turn ON

Your device will automatically be switched ON when removed from charge. However, if you can also turn on by doing the following:

Press and hold down the green button for a few seconds.

The ON symbol light will light green for a few seconds before beeping and then will remain flashing.

If this light is not flashing, then the device is not on.

Turned on light indicator instructions

To turn OFF

Please do not switch off your device unless you absolutely need to.

Press and hold down the red button for 20 seconds.

The SATELLITE and BATTERY lights will show red and you will hear a short beep to confirm it has been switched off.

MobiTest device illustration

Please note that travel to and from airports is important. Therefore, we ask that you carry the device with you, switching it off before you board the plane and switching it back on when you arrive/return to the (UK) airport.

For more details on the device please see the FAQ section on the website.

If you have any issues or questions, please contact us. Have your device number handy which is located on the back of your device. We aim to respond to queries within 24 hours.